Job Description

We are looking for a friendly and professional Customer Advisor to join our support team. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a smooth and satisfying experience with our services. You’ll act as the first point of contact, provide product guidance, and maintain a positive brand image through outstanding service.


Benefits

  • Competitive salary with regular performance reviews

  • Paid training and development programs

  • Hybrid work model with flexible hours

  • Employee discounts on company products and services

  • Access to wellness initiatives and mental health support

  • Inclusive and team-oriented workplace culture


Job Requirements

  • Strong verbal and written communication skills

  • Previous experience in customer service or support is preferred

  • Patience and problem-solving ability under pressure

  • Comfortable working with customer support software and tools

  • High level of empathy and active listening skills

  • Ability to work independently and as part of a team

  • Willingness to learn about our products and company processes

More Information

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📍 Visit Us: R. Carlos Reis 142-21, Ramada, Portugal
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